TERMS & CONDITIONS
1. Definitions
- "Facilment": Refers to the business entity providing mentoring, coaching, and training services.
- "Client": The individual or organisation purchasing services from Facilment.
- "Services": Mentoring, coaching, training, workshops, or advisory services provided by Facilment.
- "Agreement": The contractual arrangement between Facilment and the Client as outlined in these terms.
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2. Scope of Services
- Facilment will provide the agreed-upon services as outlined in the proposal or contract.
- Services are tailored to meet the Client's needs and objectives.
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3. Payment Terms
- Payment is required in full or as per the installment schedule agreed upon in writing.
- All invoices must be settled within 15 days of issuance. Late payments may incur an interest charge of 4% per month.
- Facilment reserves the right to suspend services if payments are not received on time.
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4. Refund Policy
- Refunds are only provided under specific circumstances, such as service cancellation by Facilment without rescheduling.
- If the Client cancels after services have commenced, no refunds will be made as all sales are final.
- Non-refundable deposits are required to secure bookings.
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5. Cancellation and Rescheduling
- By the Client: Cancellations or rescheduling must be made at least 15 days in advance. Failure to do so may result in fees forfeited or additional charges.
- By Facilment: In cases where Facilment needs to cancel or reschedule, alternative arrangements will be provided.
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6. Client Responsibilities
- The Client agrees to provide accurate and complete information required for service delivery.
- The Client is responsible for actively participating in sessions and implementing recommendations.
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7. Confidentiality
- Facilment and the Client agree to maintain the confidentiality of proprietary or sensitive information shared during the services.
- Facilment will not disclose Client information to third parties without prior written consent unless required by law.
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8. Intellectual Property-
All materials provided by Facilment, including workbooks, presentations, and resources, are the intellectual property of Facilment.
- The Client may not reproduce, distribute, or modify these materials without prior written consent.
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9. Liability-
Facilment will exercise reasonable care and skill in delivering services. However, Facilment is not responsible for indirect, consequential, or economic losses arising from service use.
- The Client is responsible for implementing strategies and advice provided during sessions.
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10. Data Protection
- Facilment complies with applicable data protection laws, including GDPR.
- Personal data is collected solely for delivering services and will not be shared without consent.
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11. Website-Specific Terms
- By accessing Facilment's website, you agree to these terms and conditions.
- Unauthorized use of website materials, including copying, modifying, or redistributing content, is prohibited.
- Facilment is not liable for website interruptions, technical issues, or third-party links.
- All personal information submitted via the website will be treated in accordance with our privacy policy.
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12. Termination
- Either party may terminate the agreement with written notice of 30 days. Any outstanding fees for services rendered must be settled upon termination.
- Facilment reserves the right to terminate the agreement immediately in case of non-compliance with these terms.
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13. Dispute Resolution
- Any disputes arising under this agreement will first be attempted to be resolved amicably.
- If no resolution is reached, disputes will be subject to the jurisdiction of the courts in United Knigdom.
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14. Governing Law
- These terms are governed by the laws of United Kingdom​
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15. Contact Information
- Facilment Website: www.facilment.co
- Email: dempsey@facilment.co