PRIVACY POLICY
Privacy Policy
Last Updated: January 10th 2025
Facilment is committed to protect your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book our services, or interact with us.
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1. Information We Collect
We may collect and process the following information:
1.1 Personal Information You Provide:
Name, email address, phone number, company name, job title & others information provided that when you fill out our contact form or book a discovery call.
Billing and payment details when purchasing services.
Feedback or inquiries submitted via our website or email.
1.2 Automatically Collected Information:
IP address, browser type, and operating system when you visit our website.
Pages viewed, time spent on pages, and other usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information for the following purposes:
To communicate with you, including responding to inquiries and booking discovery calls.
To provide mentoring and consulting services.
To process payments and manage billing.
To improve our website and services through analytics.
To send marketing emails and updates if you’ve opted in.
3. Legal Basis for Processing
We process your data under the following lawful bases:
Consent: When you sign up for our newsletter or provide information via our website.
Contractual Obligation: To provide services you’ve requested.
Legitimate Interest: To improve our services and market to prospective clients, unless your rights override our interests.
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
Payment processors to handle transactions securely.
Service providers for hosting, email, and analytics.
Legal authorities if required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect website usage data. You can manage cookie preferences through your browser settings.
5.1 Types of Cookies We Use:
Necessary Cookies: Essential for website functionality.
Performance Cookies: To track usage and improve site performance.
Marketing Cookies: To provide targeted advertisements (only if consented to).
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
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7. Your Rights
Under GDPR and other data protection laws, you have the right to:
Access the personal data we hold about you.
Correct inaccuracies in your data.
Request deletion of your personal data (“right to be forgotten”).
Object to the processing of your data for marketing purposes.
Withdraw consent at any time.
To exercise these rights, contact us at dempsey@facilment.co.
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8. Data Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
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9. International Data Transfers
If you are located outside the UK, your information may be transferred to and processed in the UK. We ensure that any data transfers comply with applicable legal requirements.
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10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
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11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Facilment Email: dempsey@facilment.co
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Additional Clauses for Website-Specific Usage:
1. Marketing Emails:
If users opt-in to marketing emails, include:
“You may unsubscribe from our emails at any time by clicking the ‘unsubscribe’ link at the bottom of our emails.”
2. Children’s Privacy:
If applicable, add:
“Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.”
3. Dispute Resolution:
“Any disputes related to this Privacy Policy shall be governed by the laws of the United Kingdom.”